Your front desk,
open 24 hours a day
An AI-powered receptionist that answers every call, handles every enquiry, books every appointment, and qualifies every lead — while your team focuses on higher-value work.
What's included
Our AI Receptionist is a fully trained, always-on voice and chat system that handles your inbound communications with the warmth and capability of a skilled human receptionist. It answers calls in real time, understands context, books appointments directly into your calendar, and captures every lead — even at 3am on a bank holiday.
- Natural-sounding AI voice with customisable persona
- Inbound call answering — 24/7, no hold times
- Real-time calendar booking and appointment confirmation
- Lead qualification and CRM data capture
- FAQ and knowledge base answering
- Call recording, transcription, and summary emails
- Multi-language support (40+ languages)
- SMS and email follow-up after each interaction
- Escalation to human staff for complex enquiries
- Analytics dashboard — call volume, bookings, drop-off
How it works
Call Flow Design
We map every scenario your receptionist handles — new enquiries, existing clients, complaints, bookings, FAQs. We design a call flow that mirrors your best human receptionist.
Training & Persona
We train the AI on your business — your services, prices, team, policies, and FAQs. We give it a name and voice that reflects your brand.
Integration
We connect to your phone system (VoIP/landline forwarding), calendar, CRM, and email. We test every scenario exhaustively before go-live.
Go Live & Refine
We monitor the first two weeks closely, reviewing call recordings and refining responses. Monthly optimisation is included in all plans.
Frequently asked questions
Ready to get started?
Book a free 30-minute strategy call and let's map out exactly what you need.
Book a Free Strategy Call